Welcome to Razor Riff (razorriff.com). You agree to the following Terms and Conditions when accessing and using our website. These Terms apply to all visitors, users, and others who access or use the website. Please read them carefully.

Razor Riff provides this website as an information platform to promote the concerts and shows we host. We reserve the right to update or change our website content, policies, or these Terms at any time without prior notice. Continued site use following any changes constitutes acceptance of the new terms.

1) Ticket Sales
We promote concerts and shows on our website, but ticket sales are conducted through a third-party platform. The terms and conditions related to ticket purchase, cancellation, and refunds are governed by the policies of that ticketing platform. Please refer to their website for all details and inquiries regarding your ticket transactions.

2) Merchandise Sales
We sell merchandise directly through store.razorriff.com. By placing an order, you agree to the following terms regarding payments, shipping, cancellations, and refunds:

—2.1) Payments: All payments must be made in full at the time of purchase. We accept various payment methods listed on our checkout page.

—2.2) Shipping: Merchandise orders will be processed and shipped within the timeline specified at purchase. Shipping costs and estimated delivery times will be displayed at checkout. Shipping times may vary based on location and external factors, such as carrier delays.

—2.3) Cancellation: You may cancel your order within 24 hours of placing it, provided it has not yet been shipped. To cancel your order, please contact us at charlie@razorriff.com as soon as possible. Once an order has been processed for shipping, it cannot be canceled.

—2.4) Refunds and Returns: We accept returns and issue refunds for merchandise only in cases where items are defective or damaged upon receipt. If you receive a defective or incorrect item, please notify us within 7 days of delivery. The item must be unused and in the original packaging to be eligible for a refund. Return shipping costs are the customer’s responsibility, except for cases where the return is due to our error.

—2.5) Exchanges: We do not offer exchanges for merchandise. If you wish to replace an item, please follow the return process and make a new purchase.

3) Intellectual Property
All content on this website, including text, images, graphics, logos, and other materials, is the property of Razor Riff or used with permission. You may not reproduce, distribute, or use any content without prior written consent from Razor Riff.

4) Limitation of Liability
Razor Riff is not liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of our website or inability to use the site, including but not limited to errors, inaccuracies, interruptions, or delays in the website content.

5) Third-Party Links
Our website may contain links to third-party websites or services not owned or controlled by Razor Riff. We have no control over and assume no responsibility for third-party sites’ content, privacy policies, or practices. You acknowledge and agree that Razor Riff shall not be liable for any damage or loss caused by or in connection with using such content or services.

6) Governing Law
These Terms and Conditions are governed by and construed by the laws of Thailand, without regard to its conflict of law provisions. Any disputes arising from these Terms will be subject to the exclusive jurisdiction of the courts of Thailand.

7) Contact Us
If you have any questions about these Terms and Conditions, please contact us at charlie@razorriff.com.